Visit our showroom where we have several of our most popular Chandeliers on display. Click Here for directions.

The easy way is to go to the search field in the top right hand side of every page and type in what you are looking for.
All the matching results will come up for you and all you have to do is click on the one that you want.
Add to cart, then simply check out using the payment methods that suit you most.

The second way to find what you're looking for is going into the main section of the item you are looking for and simply look at the sub categories to see which most closely matches your item.
After you add the items you desired to your shopping cart, simply follow the check out process, select the payment methods that suit you most...and your order will be processed.

Another easy way to place an order on WeGotLites.com is calling our Toll Free Number:
1 (866) 41 LITES
1 (866) 415-4837
One of our Customer Service Representatives will kindly help you get your order processed and ready for shipment.

After processing your order online you will receive an invoice with detailed description of your order.
Please be sure to remove WeGotLites.com from any spam filters provided from your email service provider, this way we can avoid any of our invoices going directly into your spam folder and properly placed into you received folder.

As described on your Invoice provided during checkout, please allow up to 7 to 10 business days for shipping within the U.S.
All areas outside the U.S. will be notified of approximate time of arrival for deliveries.

We make every effort to ship items stocked in our warehouses within 7-10 business days. Shipping times are dependent on the manufacturer and average between 3-12 business days if the product is in stock with the manufacturer. Shipping is done with various freight carriers such as UPS, DHL, FedEx, & various LTL freight carries (for heavy freight).

Free shipping is available to all customers with orders equal to $99 or more in the contiguous United States. (Ground shipments only)

Free Shipping does not apply to Aladdin Light Lifts (ie: ALL200, ALL300, etc.) Customers will incur a small shipping fee of $29.95 for each chandelier light lift shipped in the US. Small shipping fees may apply to replacement parts not covered past the point of warranty.

Residents in Hawaii, Alaska, & Canada will incur a small shipping fee, depending upon total weight of the order. For a shipping quote, please contact Customer Service at 1-866-415-4837.

Store Return Policy:

Customers have 7 days from receiving any item to call in a return. The item(s) can not be assembled or installed prior to returning. No returned merchandise will be accepted without a Return Goods Authorization (RGA) from WeGotLites. Once a RGA Authorization Form is sent to customer, they have 7 days to return a signed copy to WeGotLites; either Fax, Email, or US Mail. This strict time-period is to ensure WeGotLites can return merchandise to appropriate manufacturer in a reasonable time-frame. It is important that you repackage any return very carefully in the original packing. If the return is not due to manufacturer defects, a restocking fee will apply. A restocking fee will be assessed for these returns at a rate of 25% of the purchase price. Refunds are credited after subtracting the restocking fee; shipping funds will not be refunded. All returns are issued as store credit only; not even money.

Return Policy for Special Orders:

Any order containing a discount of any kind, including a promotional sale/discount, “best offer” price, etc. will be considered FINAL SALE. Sale, discounted, closeout, custom-made or modified items are also considered final sale and under no circumstance can be returned for store credit. Products not available on the website, including orders with customized price quotes and/or orders with special discounted items purchased with a promotional code are not eligible for returns/exchanges. Replacement and/or spare parts for any item purchased (including crystal prisms) are not eligible for returns/exchanges.

Cancellation:

Entire or partial orders can be canceled before 7pm EST on the day the order is placed. For example, if you place your order at 10pm, you have until 7pm the following day to cancel your order. Cancellation fees may apply, depending on order processing. Orders can not be canceled after the manufacturer has processed or shipped the items.

Freight Damage:

Please inspect shipments immediately upon receipt. Many of our products are fragile and may sustain damage during shipping, even if the carton appears to be in good condition. If the merchandise has been damaged during shipment, be sure to notify the office of WeGotLites no later than 7 days upon receiving the item, allowing proper time to file a claim through the carrier. A claim will be filed with the carrier to credit your account for the damaged fixture(s), which we will replace at no cost. If the damaged product is repairable with replacement parts, these parts will be shipped at no cost. WeGotLites.com will not be responsible for expedited shipping of any replacement parts or products. If you would like to return the damaged product with no replacement, the return will be subject to our standard return policy.